Refund Policy

Last Updated: May 30, 2025

At Codelek Technology, we strive to deliver high-quality digital products and services. This Refund Policy explains the conditions under which clients may request refunds.

✅ 1. Readymade Software Products

You may request a refund within 15 days of purchase if:

• The delivered product does not match the demo shown before purchase
• There is a technical issue caused from our end
• The issue is not resolved in a reasonable timeframe

Non-Refundable Cases:

• Client no longer wants the product
• Client didn’t review the product demo or description
• Issues due to third-party server or configuration errors
• Software was altered or customized after delivery

🚫 2. Custom Software Projects

Custom projects are non-refundable, except in cases where:

• Codelek Technology fails to deliver core features outlined in the scope
• Major project delays occur without explanation

Refunds are not granted if the client cancels or alters project requirements mid-development.

💬 Refund Request Process

To request a refund, please email us with the following:

• Order ID or Project Name
• Date of Purchase
• Detailed explanation of the issue

Refunds will be processed within 7–10 business days if approved.

📩 Contact

Email: support@codelek.com

Phone: +91-9679613271